Kaxi

• Return Policy
• Shipping Policy

Return Policy: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item is allowed for return at a 15% restocking fee taken off of the balance owed back to you. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. The refund will process back onto the original payment method, or you can receive store credit for the remaining balance. To start a return, you can contact us at belle@milaroseboutique.com. Please note that returns will need to be sent to the following address: 516 6th St Charleston, IL 61920. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at belle@milaroseboutique.com.  Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.  Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to the original payment method.If more than 15 business days have passed since we’ve approved your return, please contact us at belle@milaroseboutique.com.